Host and Hostess

2 weeks ago

Orange, California, United States Orange Hill Full time
Job Summary:

As a Host/Hostess at Orange Hill Restaurant, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to greet guests upon arrival, escort them to their table, and ensure their dining experience has been outstanding. You will also be responsible for managing seating charts, responding to guest inquiries, and assisting fellow team members and other departments as needed.

Key Responsibilities:

Greet guests upon arrival and assist guests while on a waiting list.
Inform manager on duty of waiting list and the waiting period for guests.
Maintain track of reservations as specified in Training Handbook.
Inform manager on duty of any problems and take fast action when necessary.
Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return.
Perform shift change/closing duties before leaving.
Keep front area clean and Retail Organized
Inspect restroom every fifteen minutes.
Restock necessary supplies and bring all areas up to standard.
Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
Participate in and pass alcohol awareness and safety training classes and food safety training.

Requirements:

1-2 years similar experience preferred.
Excellent communication skills
Must be able to pass host/hostess training and validation
Must be neatly dressed and well-groomed in clean Company uniforms at all times.
Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions.
Adherence to all Company and Safety Policies and Procedures.
Must be able to clearly and effectively communicate in English.

Benefits:

Orange Hill Restaurant offers a variety of opportunities and benefits to our team members, including:
  • 24 hours paid Sick Time renewed yearly
  • Management Referral Program with up to a $4,000 payout for qualifying management positions
  • Employee Meals - Free meal for every eight-hour shift
  • Employee Assistance Program (EAP) to assist with work life balance
  • Paid vacation starting at 2 weeks per year
  • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
  • Numerous opportunities for growth and advancement Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

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