Client Support Coordinator

1 week ago


Anchorage, Alaska, United States Denali Staffing Group Full time
Job Overview

The Client Support Coordinator will play a crucial role in delivering holistic case management services to our clientele. This position entails evaluating clients' requirements, crafting tailored service strategies, and linking clients with essential resources and assistance to help them reach their objectives. The successful candidate will exhibit exceptional communication abilities, compassion, and adeptness in managing multiple responsibilities effectively.

Key Responsibilities
  • Perform thorough evaluations of clients' requirements, capabilities, and aspirations.
  • Design, execute, and oversee personalized service strategies.
  • Deliver continuous case management and assistance to clients, ensuring their needs are addressed.
  • Collaborate with various service providers and organizations to connect clients with vital resources.
  • Champion clients and support them in navigating social service systems.
  • Maintain precise and current case records and documentation.
  • Track clients' advancement and modify service strategies as necessary.
  • Provide crisis intervention and support when required.
  • Engage in team discussions and case review meetings.
  • Remain knowledgeable about community resources and services accessible to clients.
Qualifications
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related discipline (Master's degree preferred).
  • Prior experience in case management or a related area.
  • Strong comprehension of social services and community resources.
  • Outstanding communication, organizational, and interpersonal skills.
  • Capability to work autonomously and collaboratively.
  • Empathy, patience, and a sincere commitment to assisting others.
  • Proficiency in Microsoft Office Suite and case management software.
  • Valid driver's license and dependable transportation.
Preferred Qualifications
  • Bilingual in Spanish or Samoan.
  • Certification in Case Management (CCM) or equivalent certification.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive and collaborative work environment.
  • Health insurance, retirement plans, and more.

Job Posted by Denali Staffing Group



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