Client Support Specialist

2 weeks ago


Anchorage, Alaska, United States Select Source International Full time
Job Overview

Position: Client Support Specialist
Location: Remote position, preference for Alaska residents.
Schedule: 8am to 4:30pm or 8:30am to 5pm – Alaska Time Zone, shift determined by operational needs.


Position Summary:

As a vital member of the Business Process Services team, you will leverage your skills to enhance our clients' ability to promote the health and welfare of the communities they serve, particularly focusing on their most vulnerable members.

Align your enthusiasm with our mission, collaborating with individuals dedicated to developing innovative solutions to address significant challenges in the healthcare sector.


Your Contributions:
  • Assist in optimizing Gainwell's operational processes by developing targeted technologies and solutions that improve health and human services outcomes.
  • Utilize your expertise to support the Business Process Services team in the accurate processing of claims in accordance with established policy guidelines.
  • Achieve production and quality benchmarks set by clients for efficient claims processing.
  • Employ policy guidelines and criteria provided by leadership to analyze claim errors and make informed adjudication decisions.

Qualifications:
  • Understanding of fundamental concepts and principles within the medical and/or insurance sectors.
  • Basic analytical skills to assess claims and make adjudication decisions.
  • Proficient in basic computer usage.
  • Ability to manage multiple claims simultaneously to ensure efficiency.
  • Capacity to work autonomously to achieve individual production targets.

About the Company:

Select Source International (SSI) is a consulting firm specializing in IT, Healthcare, and Engineering Services, established in 1998.

Our consultants have delivered outstanding services that have garnered appreciation from clients, customers, and users across various Fortune 500 companies, mid-sized enterprises, and consulting firms.



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