Client Relations Coordinator
1 week ago
The Ed Anderson Agency is a vibrant and supportive insurance firm known for its commitment to customer satisfaction and community involvement. With multiple locations and regular team gatherings, we cultivate a collaborative atmosphere where every member contributes to each other's success. Our leadership emphasizes mentorship and guidance, fostering both professional and personal development. We prioritize work/life balance and utilize positive reinforcement to help our employees reach their objectives.
We are currently looking for an Insurance Front Desk Receptionist to enhance our operations. This position offers a competitive hourly wage between $17 and $21, along with potential bonuses. As the initial point of contact for our clients, you will be instrumental in nurturing relationships and ensuring efficient front desk operations.
If you are a meticulous and friendly individual with a strong dedication to customer service, we encourage you to consider a position with the Ed Anderson Agency. Become part of a nurturing team that values development, work/life balance, and positive reinforcement.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Vision Insurance
Life Insurance
Disability Insurance
Hands-on Training
Career Advancement Opportunities
Evenings Off
Bonus Opportunities
Work-Life Balance
Weekends Off
Holidays Off
Professional Development
Advancement Opportunities
Performance Bonuses
Professional Work Environment
Team Building Activities
Equipment Provided
Paid Sick Leave
Supplemental Insurance
Personal Workspace
Monday - Friday (8:30am - 5:30pm) Work Schedule
Key Responsibilities
- Establish and maintain positive relationships with clients.
- Conduct follow-ups to ensure client satisfaction.
- Generate referrals and participate in networking activities.
- Schedule appointments for clients and team members.
- Answer phone calls and direct leads to the appropriate team members.
- Maintain a professional and inviting front desk environment.
Qualifications
- Licensing Requirements: You will need to obtain a Property and Casualty License (if not already licensed).
- No prior insurance experience is necessary. Preferred candidates would possess their insurance license and have previous insurance experience.
- Previous service experience; insurance license is a plus but not mandatory.
- Detail-oriented with strong organizational skills.
- Ability to prioritize tasks and manage multiple responsibilities.
- Basic knowledge of computer software.
- Excellent written and verbal communication skills.
- Professional phone and office etiquette.
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