Client Relations Coordinator

1 week ago


Anchorage, Alaska, United States Ed Anderson Agency Full time
Job Overview

The Ed Anderson Agency is a vibrant and supportive insurance firm known for its commitment to customer satisfaction and community involvement. With multiple locations and regular team gatherings, we cultivate a collaborative atmosphere where every member contributes to each other's success. Our leadership emphasizes mentorship and guidance, fostering both professional and personal development. We prioritize work/life balance and utilize positive reinforcement to help our employees reach their objectives.

We are currently looking for an Insurance Front Desk Receptionist to enhance our operations. This position offers a competitive hourly wage between $17 and $21, along with potential bonuses. As the initial point of contact for our clients, you will be instrumental in nurturing relationships and ensuring efficient front desk operations.

If you are a meticulous and friendly individual with a strong dedication to customer service, we encourage you to consider a position with the Ed Anderson Agency. Become part of a nurturing team that values development, work/life balance, and positive reinforcement.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Disability Insurance

Hands-on Training

Career Advancement Opportunities

Evenings Off

Bonus Opportunities

Work-Life Balance

Weekends Off

Holidays Off

Professional Development

Advancement Opportunities

Performance Bonuses

Professional Work Environment

Team Building Activities

Equipment Provided

Paid Sick Leave

Supplemental Insurance

Personal Workspace

Monday - Friday (8:30am - 5:30pm) Work Schedule


Key Responsibilities
  • Establish and maintain positive relationships with clients.
  • Conduct follow-ups to ensure client satisfaction.
  • Generate referrals and participate in networking activities.
  • Schedule appointments for clients and team members.
  • Answer phone calls and direct leads to the appropriate team members.
  • Maintain a professional and inviting front desk environment.

Qualifications
  • Licensing Requirements: You will need to obtain a Property and Casualty License (if not already licensed).
  • No prior insurance experience is necessary. Preferred candidates would possess their insurance license and have previous insurance experience.
  • Previous service experience; insurance license is a plus but not mandatory.
  • Detail-oriented with strong organizational skills.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Basic knowledge of computer software.
  • Excellent written and verbal communication skills.
  • Professional phone and office etiquette.


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