Inn Lounge Expeditor and Server Assistant

4 days ago

Asheville, North Carolina, United States The Biltmore Company Full time

Job Summary

We are seeking a highly skilled Expeditor and Server Assistant to join our team at The Biltmore Company. As an Expeditor and Server Assistant, you will play a critical role in ensuring the smooth operation of our Inn Lounge, providing exceptional service to our guests, and maintaining a high level of quality in our food and beverage service.

Key Responsibilities

  • Assist servers and supervisors in providing quality food and beverage service to guests, ensuring a courteous and efficient experience.
  • Expedite and transport ordered and prepared food to guests in a timely manner, maintaining a high level of accuracy and attention to detail.
  • Stock and maintain all items needed for food service during work shifts, ensuring a seamless experience for guests and staff.
  • Assist in the maintenance of the dining room, side stations, kitchen service areas, dish breakdown area, and service equipment, ensuring a clean and safe environment for guests and staff.
  • Communicate effectively with servers, bartenders, and kitchen staff to ensure seamless service and resolve any issues that may arise.
  • Anticipate guests' needs, respond promptly, and maintain positive guest relations at all times.
  • Assist servers and bartenders with the removal of soiled trays, glassware, dishes, and flatware from the floor, maintaining a clean and safe environment.
  • Memorize all seat and table numbers to ensure delivery without the need to ask guests for their orders.
  • Properly stock and maintain essential items needed for service, such as plates, dishes, etc.
  • Check in with the culinary team prior to the beginning of each shift for information pertinent to the smooth flow of service.
  • Review the menu and become thoroughly familiar with all items and menus of preparation being offered that day, including ingredients, preparation, sauces, and garnishes.
  • Ask guests if there is anything else they would like prior to leaving the table, and bring this item directly to the table or communicate the guest's needs to the server as needed.
  • Assist in closing down the line and cleaning the kitchen, maintaining a clean and safe environment.
  • Maintain a constant focus on professionalism and customer service at all times.

Requirements

  • Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
  • Commitment to delivering world-class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service-oriented team.
  • Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
  • Strong organizational and time management skills.
  • Ability to be proactive and take initiative as appropriate.
  • Ability to work under pressure in a fast-paced environment with deadlines and exercise good judgment.
  • Ability to communicate clearly and efficiently with other team members to ensure accuracy and timeliness of food delivery.

Physical Requirements

  • Lift, carry, push, and pull 25-50 pounds, lift and carry 25-50 pounds on a large serving tray, above shoulder level, upstairs, with one hand.
  • Endure various physical movements throughout work areas and over the duration of the work shift.
  • Ability to work in an environment that may include variable temperature conditions and noise levels, outdoor environments, and exposure to fumes, dust, and chemicals.
  • Due to the location of the Dining Room and Kitchen, the candidate will need to carry items, with the use of a tray, 250 feet, including 28 steps, which will be the most physically demanding aspect of the position and cannot be avoided.

  • Inn Lounge Expeditor and Server Assistant

    3 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Expeditor and Server Assistant to join our team at The Biltmore Company. As an Expeditor and Server Assistant, you will play a critical role in providing exceptional food and beverage service to our guests.Key ResponsibilitiesAssist servers and supervisors in providing quality food and beverage...

  • Inn Lounge Expeditor and Server Assistant

    3 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Biltmore Company is seeking a highly motivated and detail-oriented Expeditor and Server Assistant to join our team. As an Expeditor and Server Assistant, you will play a critical role in ensuring the smooth operation of our dining services, providing exceptional guest experiences, and maintaining a clean and organized work environment.Key...

  • PM Inn Lounge Server

    2 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryWe are seeking a skilled Lounge Server to join our team at The Biltmore Company. As a Lounge Server, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and creating a memorable experience.Key ResponsibilitiesGreet guests in the Lounge and take orders, utilizing product knowledge and suggestive...

  • Lounge Server Position

    3 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryWe are seeking a skilled Lounge Server to join our team at The Biltmore Company. As a Lounge Server, you will be responsible for providing exceptional service to our guests in the Bar and Lounge areas.Key ResponsibilitiesGreet guests and take orders, utilizing product knowledge and suggestive selling techniques.Enter orders into the POS system...

  • Lounge Server

    3 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job Summary:The Biltmore Company is seeking a skilled Lounge Server to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests in the Bar and Lounge areas.Key Responsibilities:Greet guests in a friendly and welcoming manner, taking orders and processing payments accurately.Supply guests...

  • Lounge Server Position

    3 weeks ago

    Asheville, North Carolina, United States Biltmore Full time

    Job Title: Lounge ServerWe are seeking a skilled and friendly Lounge Server to join our team at Biltmore. As a Lounge Server, you will be responsible for providing exceptional service to our guests in the Bar and Lounge areas.Key Responsibilities:Greet guests and take orders in a friendly and efficient manner.Enter orders into the POS system accurately and...

  • Lounge Attendant

    1 month ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Lounge Server - FlexJob Category: Lodging Food Beverage Requisition Number: INNLO07159Position OverviewThe Lounge Server plays a crucial role in providing exceptional service to guests in the Bar and Lounge areas. This position involves greeting patrons, taking orders, and efficiently processing them through the POS system. The server is responsible for...

  • Lounge Service Attendant

    1 month ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Lounge Server - FlexJob Category: Lodging Food BeverageRequisition Number: INNLO07159Position OverviewThe Lounge Server plays a vital role in providing exceptional service to guests in the Bar and Lounge areas. This position involves greeting patrons, taking orders, and efficiently processing them through the POS system. The server is also tasked with...

  • Lounge Service Attendant

    1 month ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Lounge Server - FlexJob Category: Lodging Food BeverageRequisition Number: INNLO07159Job OverviewThe Lounge Server plays a crucial role in providing exceptional service to guests in the Bar and Lounge areas. This position involves welcoming guests, taking their orders, and efficiently processing them through the POS system. The server is also tasked with...

  • Lounge Service Attendant

    4 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Lounge Server - FlexJob Category: Lodging Food BeverageRequisition Number: INNLO07159Position OverviewThe Lounge Server plays a crucial role in providing exceptional service to guests in the Bar and Lounge areas. This position involves welcoming patrons, taking their orders, and efficiently processing them through the POS system. The server is also tasked...

  • Lounge Service Attendant

    4 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Lounge Server - FlexJob Category: Lodging Food BeverageRequisition Number: INNLO07159Position OverviewThe Lounge Server plays a crucial role in welcoming guests within the Bar and Lounge areas, taking their orders, and efficiently processing them through the POS system. This position is vital for coordinating food and beverage service, ensuring seamless...

  • Inn Front Desk Associate

    1 week ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled and experienced Front Desk Agent to join our team at the Inn on Biltmore Estate. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, handling daily check-ins and check-outs, and ensuring a seamless experience for our guests.Key...

  • Blue Ridge Buffet Server

    2 days ago

    Asheville, North Carolina, United States Omni Hotels Full time

    Job Title: Blue Ridge Buffet AttendantLocation: Grove Park InnThe Omni Grove Park Inn is a renowned hotel known for its understated elegance and southern charm. With a rich history of hosting U.S. Presidents and luminaries, the property offers breathtaking views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and...

  • Inn Front Desk Associate

    3 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled and experienced Front Desk Agent to join our team at the Inn on Biltmore Estate. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, handling daily check-ins and check-outs, and ensuring a seamless experience for our guests.Key...

  • Inn Banquet Server

    1 week ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Banquet Server to join our team at The Biltmore Company. As a Banquet Server, you will be responsible for providing exceptional service to our guests and ensuring that every event is a success.Key ResponsibilitiesMaintain banquet and meeting facilities during events, ensuring that all equipment and...

  • Inn Security Officer

    3 days ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job Title: Inn Security OfficerJoin our team as an Inn Security Officer at The Biltmore Company, where you will play a vital role in maintaining a safe and secure environment for our guests and associates.Job Summary:The Inn Security Officer will be responsible for ensuring the safety and security of our guests and associates by conducting regular patrols,...

  • Inn Security Officer

    6 days ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Security Officer will be responsible for maintaining a safe and secure environment at the Inn on Biltmore Estate for both associates and guests. This role will involve conducting daily inspections, monitoring entrances and exits, and responding to emergency situations.Key ResponsibilitiesConduct daily inspections of the Inn to identify...

  • Inn Security Officer

    4 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    **Job Summary**The Biltmore Company is seeking a highly skilled and detail-oriented Security Officer to join our team at the Inn on Biltmore Estate. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for both associates and guests.**Key Responsibilities**Conduct regular patrols of the inn's interior and...

  • Inn Facilities Technician

    4 weeks ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job Overview This is a Full-Time position requiring 35+ hours per week, primarily during the second shift from 2:00 pm to 10:30 pm. The schedule typically includes most days of the week with alternating weekends off, although this can be adjusted based on the candidate's preferences and departmental needs. The starting pay for this role begins at $19.50...

  • Inn Security Officer

    5 days ago

    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled and detail-oriented Security Officer to join our team at the Inn on Biltmore Estate. As a Security Officer, you will be responsible for maintaining a safe and secure environment for both associates and guests.Key ResponsibilitiesConduct daily inspections of the inn's entrances and exits, monitoring...