Lounge Server Position

1 week ago


Asheville, North Carolina, United States Biltmore Full time
Job Title: Lounge Server

We are seeking a skilled and friendly Lounge Server to join our team at Biltmore. As a Lounge Server, you will be responsible for providing exceptional service to our guests in the Bar and Lounge areas.

Key Responsibilities:
  • Greet guests and take orders in a friendly and efficient manner.
  • Enter orders into the POS system accurately and supply guests with fresh snacks and cocktail napkins.
  • Serve food and beverages in a timely and courteous manner, ensuring that guests have the right silverware and condiments.
  • Clear away dirty glassware and debris quickly and present the guest check for payment.
  • Anticipate guests' needs and respond promptly to maintain positive guest relations.
Requirements:
  • Minimum six months experience as a restaurant server or cocktail server, preferably in an upscale environment.
  • Ability to lift, carry, push, and pull 25-50 pounds, and work in a fast-paced environment.
  • Fluency in English and basic arithmetic skills.
Physical Requirements:
  • Lift, carry, push, and pull 25-50 pounds, and work in a fast-paced environment.
  • Endure various physical movements throughout work areas and over the duration of the work shift.
Essential Job Duties:
  • Guest Service: Greet guests, take orders, enter orders into the POS system, supply guests with fresh snacks and cocktail napkins, serve food and beverages, and clear away dirty glassware and debris.
  • Job Knowledge: Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, recipe, glassware, and garnish standards, and hours of operation.

We offer a competitive hourly rate of $18-$22, plus tips, and a schedule that can vary, but generally includes Thursdays to Wednesdays, 10am-4pm or 2pm-10pm. Weekend and holiday availability is required. If you are a team player with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for this exciting opportunity.



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