Insurance Customer Service Representative

1 month ago


Oklahoma City, Oklahoma, United States Tony Brummitt - State Farm Agency Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional service to our customers.

Key Responsibilities:

  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide expert guidance on insurance options and policies, ensuring customers understand their coverage and benefits.
  • Utilize a customer-centric approach to resolve inquiries and concerns in a timely and professional manner.
  • Collaborate with colleagues to achieve team goals and objectives.

What We Offer:

  • A competitive base pay and monthly bonus potential.
  • A comprehensive benefits package, including health, dental, and disability insurance.
  • A 401(k) plan with employer matching.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within our agency.

Requirements:

  • Excellent communication and interpersonal skills.
  • A Property and Casualty insurance license (or ability to obtain).
  • A Life and Health insurance license (or ability to obtain).
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong organizational and time management skills.
  • A passion for delivering exceptional customer service.

Working Conditions:

This is an in-office position, requiring a commitment to working in our agency location.

We are an equal opportunity employer and welcome applications from diverse candidates.



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