Operations Specialist Journeyman

1 month ago

Washington, Washington, D.C., United States Echelon Services LLC Full time
Job Overview

Echelon Services LLC is seeking a highly skilled Operations Specialist Journeyman to support the monitoring of the nation's transportation systems. The successful candidate will play a critical role in reporting incidents, accidents, or threats to the systems' integrity and evaluating the potential impacts on transportation systems that could lead to critical events and/or crisis/emergency situations.

Key Responsibilities
  • Obtain and disseminate information from various communications equipment, including email, secure email, telephone, and video teleconferences, using the appropriate method and format as specified in the DOT TOC Standard Operating Procedures.
  • Contribute to situational awareness and emergency management by monitoring and disseminating items of interest to Departmental decision-makers and leadership.
  • Develop and maintain close working relationships with personnel from other Federal and State departments and agencies, promoting Echelon Services LLC as the focal point for exchange of products and information.
  • Become familiar and proficient with Web-based Emergency Operations Center (WebEOC) for statistical, reporting, and archiving purposes.
  • Continuously strive for increased responsibilities and watch operation skills through review and presentation of best practice changes to operations and information SOPs, checklists/templates, and other administrative processes and procedures.
  • Oversee the preparation and distribution of critical reports and alerts, ensuring timely and accurate briefings for the Secretary of Transportation, the White House National Security Council, Congressional leadership members, or other interagency partners.
  • Ensure all Requests for Information (RFI) are timely and effectively acted upon and coordinated with the Operating Administrations (OA), ECs, and partner departments and agencies for consistency and consensus.
  • Assure all reports, presentations, and briefings for the Secretary are timely, accurate, and fully coordinated.
  • Responsible for initiating and receiving nonsecure VTCs and secure VTCs, troubleshooting system problems, rekeying encryption devices, and operating peripheral devices through a console.
  • Assist with emergency message dissemination as necessary, using contact lists and specific scenarios under which DOT employees and on-site Contractor staff will receive emergency notifications.
  • Maintain appropriate, all necessary unclassified, Homeland Secure Data Network (HSDN), and Joint Worldwide Intelligence Communication System (JWICS) accounts.
  • Actively participate in exercises and drills as part of the TOC Watch, ensuring familiarity and willingness to comply with all appropriate Departmental and TOC processes, procedures, and requests.
Qualifications

Education:

  • High school diploma or equivalent
  • At least one (1) year of relevant experience
  • Must have an ACTIVE Top Secret security clearance at time of hire

EEO Employer F/M/Vet/Disabled

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