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Front Office Operations Manager

2 months ago

Seattle, Washington, United States Hilton Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Hilton Hotels & Resorts. As a key member of our Front Office operations, you will be responsible for ensuring the smooth delivery of guest services and maintaining the highest standards of hospitality.

Key Responsibilities
  • Assign and manage work tasks to ensure efficient Front Office operations
  • Monitor and maintain high levels of guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery
  • Develop and implement strategies to improve Front Office performance and efficiency
Requirements
  • Proven experience in a Front Office or customer service role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

What We Offer

As a Front Office Supervisor at Hilton Hotels & Resorts, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.