Front Office Supervisor
6 days ago
Sea Mar Community Health Centers is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a Front Office Supervisor, you will be responsible for overseeing the front desk operations, ensuring a smooth patient flow, and providing exceptional customer service.
Key Responsibilities:- Supervise front desk staff, including recruitment, training, and performance evaluation.
- Maintain high levels of confidentiality and professionalism.
- Oversee access, customer service, and patient confidentiality procedures.
- Work closely with nursing and lab departments to ensure efficient and effective customer service.
- Delegate tasks to ensure daily assignments are completed.
- Assist in preparing and implementing departmental policies and procedures.
- Collaborate with clinic management to address patient flow and operational issues.
- Respond to patient complaints and concerns.
- High school diploma or equivalent.
- Computer skills, verbal and written skills, and confidentiality are essential.
- At least 2 years of experience as a front office receptionist.
- Strong organization and communication skills.
- Team building and leadership capabilities.
- Bilingual, English/Spanish preferred but not required.
Sea Mar Community Health Centers offers a comprehensive benefits package, including medical, dental, vision, prescription coverage, life insurance, long-term disability, and EAP. We also offer paid-time-off, 10 paid holidays, and 401(k)/retirement options.
Join our team and be part of a dynamic and growing community health organization. Apply now and take the first step towards a fulfilling career with Sea Mar Community Health Centers.
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