Dental Office Coordinator

1 day ago


Edwardsville, Illinois, United States Sunset Hills Family Dental Full time
About Sunset Hills Family Dental

Sunset Hills Family Dental is a dynamic and patient-centric dental practice seeking a highly skilled Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient experiences, and contributing to the overall success of our practice.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
  • Schedule and confirm appointments for multiple providers, streamlining our scheduling process
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments, processing accounts receivables efficiently
  • Review treatment plan fees and payment options with patients, providing exceptional customer service
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, enabling you to develop to your full potential
  • Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential
  • Access to on-demand Daily Pay
Qualifications
  • Minimum Qualifications: Experience working in a fast-paced and customer-centric environment, excellent communication and organizational skills
  • Preferred Experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year

At Sunset Hills Family Dental, we are committed to living our core values, which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.



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