Guest Experience Coordinator

2 weeks ago


Los Alamitos, California, United States Residence Inn by Marriott Full time
Residence Inn by Marriott Katella Avenue

We are seeking a skilled Guest Experience Specialist to join our team at Residence Inn by Marriott. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:
  • Welcome guests with a warm smile and provide personalized service to ensure a memorable stay.
  • Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
  • Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner.
  • Maintain a clean and organized lobby area, ensuring a welcoming atmosphere for guests.
  • Provide recommendations and assist guests with local attractions, dining options, and transportation arrangements.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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