Guest Experience Specialist

1 week ago


Los Alamitos, California, United States Marriott Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Residence Inn. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and maintain accurate records
  • Deliver quality meals and share the highlights of the local area with guests
  • Empower guests to take ownership of their experience and provide a 'guest first' mindset
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive hourly rate of $23.30
  • 401(k) plan, earned paid time off, and other benefits
  • Opportunities for career growth and development

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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