BPA Deputy Program Director
5 days ago
Savan is seeking a seasoned professional to lead the management and delivery of a multimillion-dollar program management support services Business Partnership Agreement (BPA) within the federal civilian space. The ideal candidate will have a proven track record of meeting all solution, schedule, and cost requirements, including the Service Level Agreements (SLAs) for service delivery for program management and task areas.
Key Responsibilities- Client Relationship Management
- Primary client relationship manager for the BPA and associated stakeholders (e.g., client, Contracting Officer's Representative (COR), contracting officer, etc.)
- Responsible for expanding relationships into new offices within the client organization.
- BPA and Project Management
- Serve as the single point of contact for the management and oversight of each call order.
- Develop and maintain task order Program Management Plans (PMPs) that provide the point of contact, team roster, purpose, place and period of performance, projects and project details, management approach, management controls, other organizational resources, deliverables, and deliverable dates.
- Develop plans for the issuance of future call orders, including financial projections, resource planning, and scope planning.
- Lead the scheduling, planning, document development, and execution of a kick-off meeting at the start of each call to discuss staffing, scope of work, deliverables, billing, etc.
- Submit recommendations for implementing best practices, innovative technologies, and process changes.
- Ensure that the services and deliverables required are provided in accordance with each task order.
- Participate in, or facilitate, technical meetings, conference calls, and workgroups with BPA and program staff and stakeholders.
- Provide centralized administration, documentation, and other related functions, requirements gathering, and development tasks.
- Provide separate monthly status and invoice reports for task orders that include information on progress, cost, schedule, quality assurance, and configuration management.
- Prepare and submit documents such as charters, project process agreements, project management plans, work breakdown structures, requirements specifications, test plans, architectural and software development plans, risk management plans, benchmarking analysis, alternatives analysis, and market studies.
- Business Development
- Manage, maintain, and grow customer relationships to encourage BPA usage within offices capable of using the BPA.
- Work with all parts of the organization (e.g., finance, growth, security, contracts, HR, etc.) to ensure the successful execution of the BPA and associated call orders.
- Support BPA COR with contract-related tasks, as needed.
- Work directly with clients and stakeholders to gather requirements for new call order opportunities.
- Transform requirements into white papers suitable for submission to clients.
- Lead capture management activities and call order responses coming out of BPAs and position Savan Group to increase overall win likelihood.
- Responsible for opportunity identification within the client ecosystem and adjacent environments, including greenfield and whitespace areas within the agency account.
- Responsible for the regular cadence of business development strategy discussions and whitepaper development.
- Responsible for coordinating with firm SMEs and other team members to conduct capture and proposal response and during delivery to increase client satisfaction.
- Responsible for developing a pipeline for accounts, including existing and adjacent client environments.
- Reporting and Oversight
- Prepare and deliver project plan and status update presentations for leadership, project teams, and other specified staff.
- Provide program governance services through the development and implementation of standard operating procedures (SOPs) that contribute to continuous process improvement.
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