Food Service Director

5 days ago


Kalamazoo, Michigan, United States Aramark Full time
Job Summary

The Food Service Director is a senior leadership position responsible for developing and executing dining solutions to meet customer needs and tastes. This role oversees and manages dining operations where customers order prepared foods from a menu.

Key Responsibilities
  • Leadership: Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
  • Client Relationship: Identify client needs and effectively communicate operational progress.
  • Financial Performance: Adopt business process and systems, build revenue and manage budget, including cost controls regarding food, beverage and labor.
  • Productivity: Implement and maintain business agenda for both labor and food initiatives, create value through efficient operations, appropriate cost controls and profit management.
  • Compliance: Maintain a safe and healthy environment for clients, customers and employees, comply with all applicable policies, rules and regulations.
Additional Responsibilities
  • Manage the front of the house of the dining operation, develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.
  • Develop and maintain effective client and customer rapport for mutually beneficial business relationships.
Requirements
  • Requires at least 4 years of experience.
  • Requires at least 1-3 years of experience in a management role.
  • Requires previous experience in food service.
  • Requires a bachelor’s degree or equivalent experience.
  • Strong communication skills.
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
  • Ability to demonstrate excellent customer service using business standards.


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