On-Site Operations Manager

7 days ago

Fort Drum NY USA, United States Patriot Enterprises Full time
Job Summary

Patriot Enterprises is seeking a highly skilled and experienced On-Site Lead to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to members of the Armed Forces, family members, civilians, and contractors.

Key Responsibilities
  • Provide team leadership and serve as the primary point of contact for the location.
  • Collaborate with the Project Manager to track and meet required suspense for products, reports, and deliverables.
  • Utilize Microsoft Office tools, including Word, Excel, and PowerPoint, to provide products in the format requested.
  • Apply knowledge of Army Personnel Services to perform basic tasks associated with personnel accounting, IPPS-A, Military Personnel Files, and other related areas.
  • Provide advice on eligibility requirements and process applications to determine eligibility.
  • Support service/customer service experience and military background/familiarity are preferred.
Requirements
  • U.S. Citizen required.
  • Must pass an extensive background investigation.
  • Possess excellent customer service skills and a general understanding of Army personnel services support.
  • Be able to pick up new skills quickly and understand basic tasks on Army Personnel Information Systems.
  • Speak, read, and comprehend English with the ability to read and understand printed regulations, detailed written orders, operating procedures, training instructions, and materials.
What We Offer

Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

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