Site Operations Manager
5 days ago
GC&E Systems is seeking a highly skilled Site Manager to join our team in Fort Liberty, NC. As a Site Manager, you will play a critical role in ensuring the successful operations and maintenance of our GC&E contract for Fort Liberty.
Key Responsibilities:- Organize and maintain our service delivery model, serving as the primary point of contact to the Fort Liberty Network Enterprise Center (NEC).
- Ensure all services provided by GC&E are delivered with the highest level of customer satisfaction.
- Manage and direct all day-to-day activities required by the performance work statement (PWS) and take necessary actions to manage and train GC&E personnel to ensure all services are performed on time and of required quality.
- Prioritize, organize, schedule, and ensure sufficient resources are scheduled daily to support PWS and special project requirements.
- Serve as the local management authority and the on-site single point of contact for the Fort Liberty NEC.
- Manage and coordinate all work under the Fort Liberty NEC TO contract.
- Oversee the overall management, coordination, quality, work safety, timeliness, customer satisfaction, and effectiveness of all functional support provided by our team.
- Prioritize, organize, schedule, and assign all work activities, response actions, maintenance items, and projects in accordance with the PWS.
- Ensure the development, review, and submission of all TO contract deliverables.
- Provide SME consultation to the Fort Liberty NEC regarding life-cycle management and/or modernization efforts of their communications systems and infrastructure.
- Ensure all staff remain technically proficient, maintain certifications, and receive all necessary training to comply with TO contract/PWS requirements.
- Implement quality control standards and inspections.
- Maintain day-to-day communications with our Fort Liberty TO contract leadership.
- Perform or direct site surveys to identify special project requirements.
- 5 to 10 years' experience leading TO/contracts similar in scope and complexity.
- Active DoD Secret Security Clearance.
- PMP Certification.
- ITIL v4 Foundation Certification.
- COOP Training.
- Understanding C4IM Services List and Response Timeframes.
- Understanding of I3A Standards.
GC&E Systems Group, Inc. offers a competitive benefits package to include paid holidays, paid time off, medical, dental, vision, flexible spending account, LTD & STD, company-paid life insurance, 401(k), and tuition reimbursement.
GC&E Systems Group, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.
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