Casual Bartender Position

1 week ago


Charlotte, North Carolina, United States Hilton Garden Inn Charlotte North Full time
Hilton Garden Inn Charlotte North - Your Future Awaits

Position Overview: The bartender plays a crucial role in delivering exceptional service to patrons in a friendly, attentive, and efficient manner. Responsibilities include meeting guests' food and drink requirements and processing payments.

What We Provide Comprehensive Medical/Dental/Vision benefits, a generous Paid Time Off program, performance-based bonuses, daily pay options, an Employee Referral bonus initiative, and the chance to be part of a thriving culture that values career advancement opportunities within the organization.

Founded in 1988, we have evolved from a family-owned enterprise into a fully integrated development, management, and investment firm that develops, operates, and owns premier hotel brands alongside boutique accommodations. Our organization fosters a family-oriented environment that prioritizes building strong relationships with our team members, partners, and the communities we serve.

Key Responsibilities

Provide food and beverage service to guests utilizing suggestive selling techniques.
  • Possess a comprehensive understanding of menus and relevant specials.
  • Input drink orders into the system promptly and handle guest payments.
  • Prepare drink garnishes.
  • Utilize the hotel’s computer system, Micros, effectively.
  • Execute opening and closing tasks along with assigned side work.
  • Adhere to cash handling procedures, including cash bank reconciliation and end-of-shift deposits.
  • Maintain cleanliness at the bar area.
  • Understand and comply with food handling and liquor regulations.
  • Engage with guests in a friendly, efficient, and professional manner.
  • Oversee bar setup and inventory replenishment.
  • Follow grooming standards set by the hotel.
  • Assist the food and beverage team as needed.
  • Address guest complaints and implement service recovery when necessary (escalate to supervisor if required).
  • Carry out any additional tasks as directed by management.
Qualifications

High school diploma or GED.

Experience

Prior bartending experience is preferred. On-the-job training will be provided.

Work Schedule

Scheduled shifts may vary based on hotel requirements, typically from 5 PM to 9 PM (Tuesday to Thursday) and 5 PM to 10 PM (Friday to Saturday). Availability to work weekends and holidays is essential.

Skills and Competencies
  • Ability to pass TIPS certification/alcohol awareness training and food handler training.
  • Proficient in operating a computer.
  • Capability to regularly lift and/or move up to 30 pounds.
Hilton Garden Inn Charlotte North is an Equal Opportunity Employer

We are committed to fostering diversity and inclusion in the workplace. Discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws are strictly prohibited.

This description summarizes primary responsibilities and qualifications. It is not intended to encompass all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pre-employment background check required.

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