Bartender

4 days ago

Charlotte, North Carolina, United States Ditka's Restaurant Group Full time
Job Title: Bartender

We are seeking a skilled and experienced Bartender to join our team at Catalina Kitchen + Bar, a modern American restaurant in the Elizabeth neighborhood of Charlotte. As a Bartender, you will be responsible for providing exceptional service to our guests, preparing and serving beverages, and maintaining a clean and organized bar area.

Key Responsibilities:
  • Prepare and serve beverages, including cocktails, beer, and wine, in compliance with all federal, state, and local regulations.
  • Follow all Company procedures relative to guest age verification and responsible service of alcohol.
  • Have a thorough understanding of food and drink offerings, including specials, promotions, and menu items, and suggestively sell and answer relevant questions to assist guests in their selections.
  • Prepare and serve food selections following all Company guidelines.
  • Follow all established Company cash handling procedures.
  • Responsible for cleaning and maintenance of glassware, bar supplies, ice, and other products needed to ensure a smooth, efficient bar operation.
  • Alert management if there is any suspicion that a guest is intoxicated and should be refused service for their safety and the safety of others.
  • Follow Responsible Service of Alcohol systems.
  • Have a good working knowledge of restaurant operations, including hours of operation, directions to the restaurant, food and beverage menu selections, and general restaurant information.
  • Attempt to resolve all guest complaints, striving for a flawless recovery to build brand loyalty.
  • Acknowledge guests as they leave and invite them to come back to the restaurant.
  • Maintain established guidelines for all liquor, beer, wine, mixes, and supplies in the bar.
  • Assist in the ongoing cleanliness and maintenance of all bar areas and report any deficiencies to management.
  • Ensure a harassment-free environment through proper personal conduct.
  • Uphold safety and security standards at all times.
  • Complete assigned weekly cleaning projects.
  • Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Complete other job duties as assigned by the Manager on Duty.
Requirements:
  • Minimum 1 year experience working as a bartender in a full-service concept.
  • Complete understanding of the proper service of alcohol as dictated by the applicable federal, state, and local regulations.
  • Experience with dealing with customers in a food service environment.
Physical Requirements:
  • Able to lift and carry 30-50 pounds several times per shift.
  • Must have sufficient mobility to move and/or operate in the work area. Bending, turning, twisting upper body, reaching.
  • Must be able to stand and exert well-paced mobility for periods up to 4 hours.
  • This position requires work in hot environments both front of the house and in the back of the house for a restaurant.
Additional Information:
  • Must meet any federal, state, county, or municipal regulations pertaining to the service of food and beverages, e.g., ServSafe Certifications.
  • Ability to understand dangers of chemical use and must follow all OSHA-related MSDS (now MSD) information as written.
  • Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.

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