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Customer Service Specialist

2 months ago

Tampa, Florida, United States Comoto Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Comoto Holdings. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers, maintaining a strong sense of product knowledge, and delivering exceptional customer service.

Key Responsibilities:

  • Provide every customer with a great experience by maintaining a strong sense of product knowledge and providing in-depth information on product features and benefits.
  • Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
  • Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events.
  • Meet daily, weekly, and monthly sales goals.

Our Culture:

We take pride in our 5 Core Values, which drive everything we do:

  • Aim For The Podium: We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals.
  • Take Risks; Wear a Helmet: We encourage innovation and creativity, and we're always looking to grow and progress.
  • Share The Road: We take the health, safety, and wellness of our employees seriously, and we promote open and honest communication, diversity, equity, and inclusion.
  • Keep It Real: We offer competitive pay, generous employee discounts, and a voluntary benefit to all team members called DailyPay, which allows for secure, instant transfers of earned pay before payday.
  • Fuel Your Passion: We work in an industry that we're passionate about, and we promote from within, offering career opportunities and exciting events to represent our brand.

Qualifications:

  • 1 year + of sales or customer service experience.
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • An open mind, and a willingness to learn and be a part of the riding community.
  • Experience with computers and POS systems (particularly RetailPro).
  • Motorcycle riding, knowledge, or interest (desired, but not required).