Medical Office Front Desk Coordinator

23 hours ago


Frederick, Maryland, United States The Centers for Advanced Orthopaedics Full time
Job Description

This position is responsible for providing exceptional patient care and administrative support in a fast-paced orthopedic medical office environment.

Duties and Responsibilities
  • Patient Interaction: Verify patient information, update demographics, and confirm purpose of visit to ensure accurate medical records.
  • Scheduling: Prepare patient encounters, obtain necessary medical documentation, and schedule future appointments with patients.
  • Financial Transactions: Collect co-payments and balances on patients' accounts, ensuring timely payment processing.
  • Customer Service: Represent the practice professionally, responding to patients' questions and concerns with empathy and expertise.
  • Communication: Call other medical facilities for records and radiography, utilizing effective communication skills to resolve issues promptly.
Requirements
  • Experience: Some related experience in an orthopedic or medical setting is highly valued, but not mandatory.
  • Skillset: Ability to work in a dynamic environment, multitask, and prioritize tasks effectively.
Compensation and Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, depending on qualifications and experience. In addition, our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.



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