Patient Care Coordinator

3 days ago


Frederick, Maryland, United States Vireo Health LLC Full time
About This Role

Vireo Health, LLC is seeking an energetic and flexible Part-Time Patient Care Coordinator to join our growing dynamic team in a retail cannabis dispensary environment.

Responsibilities
  • Participate in our startup team to educate and safely deliver medication to medical cannabis patients.
  • Assist patients and caregivers through the dispensary process and experience.
  • Help train other team members in the use of cannabis-based medicines.
  • Maintain an organized work flow, verify preparation and labeling of medications, and verify order entries and charges.
  • Comply with all state laws and regulations.
  • Participate in recordkeeping and reporting necessary for State Compliance.
  • Adhere to infection-control standards such as handwashing.
  • Work on company initiatives to achieve set goals and performance indicators.
  • Educate patients on the proper use and storage of medical cannabis medications.
  • Assist patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider's recommendation.
  • Provide exceptional customer service to patients, potential patients, caregivers, and providers.
  • Maintain cash register and accountability for assigned drawer.
  • Complete opening/closing procedures as assigned.
  • Utilize computer systems and programs appropriately for daily operations.
  • Assist with incoming orders, shipments, and deliveries of supplies.
  • Attend staff meetings, continuing education, as directed.
  • Maintain and safeguard entrusted confidential information.
  • Work with eCommerce platform to review and approve online orders and patient accounts.
Qualifications
  • A high school diploma and 1-3 years' experience in a retail environment.
  • Proficiency with MS Office required.
  • Experience working in a healthcare setting is preferred.
  • Excellent communication skills, verbal and written.
  • Ability to work in a team environment, as well as independently.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work in a fast-paced environment.
  • Adaptable to change in the work environment.
  • At least 21 years of age as required by law.
  • Weekend availability.

Vireo Health, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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