Bilingual Customer Service Representative

5 days ago

Washington, Washington, D.C., United States Quality Talent Group Full time
Job Summary

We are seeking a skilled Teller to join our Consumer, Small & Business Banking division. As a Teller, you will play a critical role in providing exceptional customer service and supporting the financial needs of our customers.

Key Responsibilities
  • Process customer transactions and provide digital solutions to meet their financial needs
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bilingual speaking and listening proficiency in Spanish/English
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
What We Offer

We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are committed to diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates.

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