Customer Service Representative

2 months ago


Washington, Washington, D.C., United States Tyler Sweigart - State Farm Agent Full time
Job Overview

As a representative of Tyler Sweigart - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. This role is ideal for those who enjoy working with the public and are interested in marketing products and services based on customer needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing exceptional service and support as needed.
  • Needs-Based Review Process: Utilize a customer-focused approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
Benefits
  • Competitive Salary and Commission/Bonus Structure: Earn a salary plus commission/bonus, providing a competitive income potential.
  • Paid Time Off and Flexible Hours: Enjoy paid vacation and personal/sick days, as well as flexible hours to maintain a healthy work-life balance.
  • Growth Opportunities: Develop your skills and advance within our agency, with opportunities for career growth and professional development.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Demonstrate exceptional written, verbal, and listening skills to effectively communicate with customers and colleagues.
  • People-Oriented and Detail-Oriented: Be a people-oriented individual with a keen eye for detail, able to problem-solve and work in a team environment.
  • Computer Literacy: Possess the ability to learn and utilize computer functions to support business operations.


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