Healthcare Customer Support Specialist

2 weeks ago


Ocala, Florida, United States COVID TEST FL Full time
Position Overview

As a Healthcare Customer Support Specialist, you will play a crucial role in enhancing the patient experience by providing exceptional service and support.

Key Responsibilities
  • Lead initiatives aimed at improving customer service and ensuring a positive experience for all patients.
  • Address and resolve patient inquiries and concerns effectively.
  • Provide education to customers regarding current testing products and general information related to Covid testing.
  • Assist customers in completing necessary documentation.
  • Adapt to various roles as required to meet operational needs.
Qualifications
  • High School Diploma or equivalent.
  • On-site training will be provided.
  • Ability to work collaboratively as part of a team.


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