Technical Support Representative

5 days ago


Chicago, Illinois, United States IMAGETEC LP Full time
Job Summary

This Field Service Technician role involves delivering high-quality technical support and maintenance services to our clients. The ideal candidate will have excellent diagnostic and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.

Key Responsibilities
  • Perform routine maintenance tasks and troubleshoot equipment issues.
  • Collaborate with customers and internal teams to resolve technical issues.
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices.
  • Maintain accurate records of service activities and customer interactions.
Requirements
  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 1-2 years of experience in a technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and work in a fast-paced environment.
Salary and Benefits

The estimated salary for this position is $65,000 - $85,000 per year, depending on qualifications and experience. We also offer a comprehensive benefits package, including medical, dental, vision, 401k, paid vacation/sick time, and bonus potential.



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