Customer Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated Customer Support Analyst to join our team at Meshwainfotech. As a Customer Support Analyst, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Provide front-line support to customers via chat, phone, and email, identifying root causes of issues and providing solutions.
- Utilize Salesforce case management software to document customer information and reported issues.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain knowledge base articles and user guides to support customer self-service.
- Participate in on-call rotation to provide after-hours support.
- 3-5 years of experience in customer service or a related field.
- Excellent customer service skills, with a focus on problem-solving and prioritization.
- Strong verbal and written communication skills.
- Ability to work in a team environment and collaborate with internal teams.
- Bachelor's degree or equivalent experience.
- Knowledge of software support methodologies and/or the post-acute healthcare industry.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
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Customer Support Specialist
3 weeks ago
New Bedford, Massachusetts, United States Meshwainfotech Full timeCustomer Support Analyst OpportunityWe are seeking a skilled Customer Support Analyst to join our team at Meshwainfotech. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide front-line support to customers via chat, phone, and email,...
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Customer Support Specialist
4 weeks ago
New Bedford, Massachusetts, United States Meshwainfotech Full timeCustomer Support AnalystJoin our team at Meshwainfotech as a Customer Support Analyst, providing top-notch support to our customers via chat, phone, and email. As a key member of our team, you will be responsible for resolving application and technical issues, utilizing your analytical skills and attention to detail to identify root causes and provide...
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IT Support Specialist
2 weeks ago
New Bedford, Massachusetts, United States myIT Full timeJob Title: IT Support SpecialistJoin myIT, a leading Managed Technology Services Firm, as we seek a motivated and experienced IT professional to join our team as an IT Support Specialist.About the RoleThe IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service. This is an in-office...
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IT Support Specialist
3 weeks ago
New Bedford, Massachusetts, United States myIT Full timeJob SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at myIT. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesProvide technical support and troubleshooting for customers via phone, email, and...
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Certified Nursing Assistant
2 weeks ago
New Bedford, Massachusetts, United States Senior Living Recruiting Specialist Full timeJob Title: Certified Nursing AssistantWe are seeking a compassionate and skilled Certified Nursing Assistant to join our team at Senior Living Recruiting Specialist. As a CNA, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents with daily...
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IT Support Specialist
4 weeks ago
New Bedford, Massachusetts, United States myIT Full timeJob SummaryThe IT Support Specialist position at myIT provides technical support and troubleshooting for customers with exceptional customer service.Responsibilities and DutiesProvides remote/phone/onsite computer support for employees of corporate customers.Provides Cloud application support for Microsoft 365 and Azure.Provides support for Microsoft...
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Auction Support Specialist
4 weeks ago
New Bedford, Massachusetts, United States Cox Full timeAbout the RoleThis position plays a crucial role in ensuring the accuracy and efficiency of vehicle and customer information during sales. As an Auction Support Specialist, you will provide administrative support to the auctioneer on sale days, verifying sold vehicle information for accuracy and obtaining customer signatures as necessary.Key...
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Auction Support Specialist
4 weeks ago
New Bedford, Massachusetts, United States Cox Full timeAbout the RoleThis position plays a crucial role in ensuring the accuracy and efficiency of vehicle and customer information during sales. As an Auction Support Specialist, you will provide administrative support to the auctioneer on sale days, verifying sold vehicle information for accuracy and obtaining customer signatures as necessary.Key...
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Technical Support Specialist
1 day ago
New Bedford, Massachusetts, United States Werfen Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Werfen. As a key member of our customer support team, you will provide technical assistance and troubleshooting to customers and field personnel in a call center environment.Key ResponsibilitiesProvide first-line contact and ownership for technical assistance on...
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Desktop Support Specialist
2 weeks ago
New Bedford, Massachusetts, United States AXA Professionals Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at AXA Professionals. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients, ensuring their hardware and software needs are met.Key Responsibilities:Provide on-site technical support to clients, including...
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Technical Support Specialist
4 weeks ago
New Bedford, Massachusetts, United States Stefanini Group Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stefanini Group. As a Technical Support Specialist, you will be responsible for providing hardware and software support services to our clients, including break/fix, virus detection and eradication, and troubleshooting network devices.Key...
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Customer Service Support Specialist
2 weeks ago
New Bedford, Massachusetts, United States AHEAD USA Full timeJob Summary:Routine day-to-day activities involve building and maintaining customer databases and Excel documents for printing UPC barcodes and various box, carton, and product labels. Effective communication through email with customers and sales representatives is essential for assessing related problems and acquiring necessary information. This position...
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Medical Support Specialist
2 weeks ago
New Bedford, Massachusetts, United States Ascension Full timeAbout Ascension LivingAt Ascension Living, we're dedicated to providing exceptional services and amenities to our residents. Our beautiful community offers a perfect blend of city comforts and cultural opportunities, making it an ideal place to live and work.We're committed to supporting the well-being of our residents and staff, and we're proud to offer a...
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Family Support Specialist
1 week ago
New Bedford, Massachusetts, United States Seven Hills Foundation Full timeJob Title: Family Support SpecialistJob Summary:The Family Support Specialist will play a vital role in supporting families and children in need. This position requires a strong understanding of family dynamics and the ability to provide culturally sensitive services.Key Responsibilities:Provide linguistic and culturally competent services to families,...
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Administrative Support Specialist
2 weeks ago
New Bedford, Massachusetts, United States DCS Corp Full timeJob DescriptionDCS Corp is seeking a highly skilled Administrative Support Specialist to provide exceptional support to the Command, Control, Communications, and Battle Management Division (C3BM). As a key member of the team, you will be responsible for providing administrative assistance to senior managers and staff, including researching and compiling...
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Administrative Support Specialist
2 weeks ago
Bedford, Massachusetts, United States DCS Corp Full timeJob Title: Administrative Support SpecialistDCS Corp is seeking an experienced Administrative Support Specialist to provide high-level administrative support to our senior managers and staff. The successful candidate will be responsible for providing a multitude of analysis, procedural competency, and process improvement strategies with increasing levels of...
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Database Support Specialist
4 weeks ago
New Bedford, Massachusetts, United States ShiftCode Analytics Full timeJob Title: SQL Support **About the Role** We are seeking a highly skilled SQL Server technical professional to join our team at ShiftCode Analytics. As a SQL Support specialist, you will be responsible for providing technical support and expertise to our clients, ensuring the smooth operation of their database systems. **Key Responsibilities** * Provide...
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Caregiver Support Specialist
14 hours ago
New Bedford, Massachusetts, United States Koinonia Homes Full timeAbout the RoleWe are seeking a dedicated and compassionate Caregiver Support Specialist to join our team at Koinonia Homes. As a key member of our care team, you will play a vital role in providing high-quality support to individuals with intellectual and developmental disabilities.Key ResponsibilitiesProvide personalized support and care to individuals in...
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Supply Chain and Customer Service Specialist
4 weeks ago
New Bedford, Massachusetts, United States Ferrotec Full timeJob Title: Supply Chain and Customer Service SpecialistFerrotec is a world-class diversified manufacturer seeking a highly organized and detail-oriented Supply Chain and Customer Service Specialist to join our team. In this role, you will be responsible for planning and procurement of critical materials, components, equipment, and services, as well as...
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Administrative Support Specialist Senior
1 day ago
Bedford, Massachusetts, United States DCS Corp Full timeJob Title: Senior Administrative Support SpecialistDCS Corp is seeking a highly skilled Senior Administrative Support Specialist to provide support to the Air Force Life Cycle Management Center (AFLCMC/HBD), Theater Battle Control Division. The Theater Battle Control Division manages efforts focused on developing, acquiring, fielding and sustaining programs...