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Clerical Coordinator for Wellness Facility

2 months ago


San Mateo, California, United States Horizon Services, Inc. Full time
Job Overview

Position: Office Assistant

Location: San Mateo

About Us:

Horizon Services, Inc. (HSI) is a nonprofit organization founded in 1974, dedicated to providing addiction treatment aimed at alleviating substance use-related challenges for individuals from diverse backgrounds, including those from marginalized communities. We uphold our core values of Integrity, Compassion, Respect, and Professionalism to deliver residential treatment, withdrawal management, and sobering programs that enhance the well-being of women, men, youth, LGBTQ, and BIPOC clients, empowering them to lead healthy and fulfilling lives. HSI fosters an inclusive workplace and a learning environment where our shared experiences contribute to collective growth.

Your Impact:

In this position, you will play a crucial role in supporting individuals facing substance abuse challenges, often accompanied by co-occurring conditions. You will have the opportunity to develop your skills in compassionate care, crisis intervention, and de-escalation within a supportive and inclusive team environment. Your contributions will help individuals transition from hopelessness to a place of value and potential for a better future.

Key Responsibilities:

  • Maintain accurate records and documentation for billing processes.
  • Conduct Quality Assurance related to data and record management.
  • Collaborate effectively with team members and communicate concerns during regular meetings.
  • Participate in all staff meetings, agency meetings, and training sessions.
  • Document minutes during staff meetings.
  • Prepare correspondence, reports, and other necessary documents.
  • Ensure a clean and organized work environment at all times.
  • Drive program vehicles as required.
  • Safeguard confidential information diligently.
  • Perform data entry tasks in AVATAR on a daily, monthly, quarterly, and annual basis.
  • Track and document census and bed day reports.
  • Manage inventory control, including ordering office and household supplies.
  • Foster positive working relationships with team members and staff.
  • Assist with transportation needs as necessary.
  • Support Program and Personnel Managers with presentations to various stakeholders.
  • Act as a designated Safety Coordinator, attending safety committee meetings.
  • Provide support to frontline staff during breaks when needed.
  • Complete additional tasks as assigned by Program and Personnel Managers.

Qualifications for Success:

  • Proficient in computer use, including MS Word, Excel, PowerPoint, and database systems.
  • Understanding of demographic data collection processes.
  • Ability to protect and manage Protected Health Information (PHI).
  • Strong time management and prioritization skills.
  • Experience in community program presentations.
  • Capability to execute projects and assess outcomes.
  • Experience in crisis intervention with clients in distress.
  • Familiarity with diverse populations and cultures.
  • Good judgment and ability to maintain healthy boundaries with participants.
  • Valid driver's license and ability to operate a 10-passenger van.

Additional Requirements:

  • Valid California driver's license with a clean driving record and insurance.
  • Current CPR/First Aid certification is preferred.
  • Background check and drug testing required upon hire.
  • Current flu vaccination.
  • Compliance with COVID-19 vaccination requirements as mandated for healthcare organizations.
  • TB Test.

Compensation and Benefits:

We offer a comprehensive benefits package for all full-time and part-time employees working over 20 hours per week, including:

  • 100% coverage of medical, dental, life, and LTD for employees, with 50% coverage for dependents.
  • Paid time off and holiday pay.
  • Retirement benefits after six months of service.
  • Opportunities for training and continuing education.

Join us to make a meaningful impact as part of a dedicated and compassionate team.

Salary: $25-$27 per hour, based on experience and qualifications.

Horizon Services, Inc. is an Equal Opportunity Employer.