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Community Operations Director

2 months ago


San Jose, California, United States New Standard Equities Full time
About the Role

We are seeking a highly skilled and experienced Multifamily Operations Manager to join our team at New Standard Equities. As a key member of our operations team, you will be responsible for the overall management of our multifamily properties, ensuring seamless day-to-day operations and driving business growth.

Key Responsibilities
  • Operations Management: Oversee the daily operations of our multifamily properties, including staff management, budgeting, and financial reporting.
  • Staff Development: Recruit, train, and develop a high-performing team of community staff, ensuring they have the skills and knowledge needed to excel in their roles.
  • Financial Management: Prepare and manage budgets, financial reports, and forecasts to ensure accurate financial tracking and decision-making.
  • Customer Service: Foster a culture of exceptional customer service, ensuring residents receive a high level of satisfaction and support.
  • Compliance: Ensure all properties comply with relevant laws, regulations, and company policies, including fair housing and landlord-tenant laws.
  • Strategic Planning: Collaborate with senior leadership to develop and implement strategic plans to drive business growth and improve operational efficiency.
Requirements
  • Education: Bachelor's degree in a related field, such as business administration, real estate, or hospitality.
  • Experience: Minimum 5 years of experience in multifamily operations management, with a proven track record of success in staff management, financial management, and customer service.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Proficient in Microsoft Office and industry-specific software, such as Yardi.
  • Certifications: Active state real estate license preferred.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced operations professional looking for a new challenge, we encourage you to apply for this exciting opportunity.