Regional Operations Director
2 weeks ago
Bluejay Solutions is seeking a seasoned Senior Regional Operations Manager to join our team in the San Jose Area. As a key member of our management team, you will work closely with the Director of Operations to enforce business operations across represented locations and departments, including Service, Parts, Rentals, Warehousing, and Administration.
Key Responsibilities:
High-Level Business Objectives:
• Lead and coordinate employees across multiple branches, ensuring alignment with company goals and policies.
• Contribute to strategic plans to achieve business growth and operational objectives.
• Drive initiatives to optimize operational efficiency and reduce costs while striving for highest standards.
• Monitor financial metrics and KPIs to track performance and profitability.
• Control expenses and identify cost-saving opportunities as well as identify opportunities for revenue growth.
Operational Leadership:
• Continuous monitoring of business activities through SAP, Sales Force, and other applications.
• Review financial reports, analyze variances, and take corrective actions as needed.
• Monitor and improve process and personnel performance to improve operational efficiency.
• Ensure compliance with industry regulations and company standards.
• Communicate operational goals, progress, and challenges effectively.
• Monitor call answering performance for all represented locations and provide reports to the Director of Operations.
• Collaborate with other departments (e.g., sales, marketing, Field Service) to achieve overall company objectives.
Staff Management:
• Recruit, train, and develop employees to build a strong team.
• Set performance standards and conduct performance reviews.
• Motivate and support staff to achieve high levels of performance.
Requirements:
• Four-year degree in business or equivalent related business experience required.
• Minimum of ten years operations management experience.
• Proven leadership experience with strong written and verbal communication.
• Strong understanding of Microsoft office suite.
• Experience with ERP systems.
• In-depth understanding of P&L reporting and how it relates to driving various aspects of the business.
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