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Account Director

1 month ago

Chicago, Illinois, United States RAPP Full time
About RAPP

RAPP is a world-leading precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth. We champion individuality in our marketing solutions and create an inclusive workplace that values diversity and emphasizes personal well-being.

Account Director Role

The Account Director is a master of coordination, demonstrating high potential in core Business Leadership skills. This role requires a deep understanding of the agency's portfolio of offerings and how to apply them to solve client business problems.

Key Responsibilities
  • Act as a direct liaison between clients, cross-functional leadership, and the Marketing Sciences team.
  • Build and foster client trust and effectively manage their feedback and requests against the data analysis and reporting scope.
  • Establish and maintain strong relationships with the Analytics agency partner and become the bridge between our team and theirs across multiple data reporting projects and initiatives.
  • Manage projects autonomously and actively support VP Marketing Sciences and/or VP Account Leadership in the management of more complex projects, client out of scope asks, and cross-collaborations with agency partners.
  • Responsible for overall client satisfaction and service/product quality.
Requirements
  • Bachelor's degree or equivalent experience.
  • 4+ years of experience in direct marketing, advertising, and/or digital marketing.
  • Strong background or 2+ years of experience in data analytics and working with analysts.
  • Previous integrated marketing account experience and/or CRM experience a plus.
What We Offer

RAPP provides a competitive salary and comprehensive benefits plan, including health/vision/dental insurance, 401(k), stock options, and paid parental leave. Our hybrid work model enables in-person connections and collaboration while supporting flexibility for all employees.