Customer Service Team Lead

7 days ago


Latrobe, Pennsylvania, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring exceptional customer experiences across our stores. Your primary focus will be on compliance and customer service, requiring you to be always ready to help with customer questions and needs.

Key Responsibilities:

  • Process returns and refunds efficiently, ensuring customer satisfaction
  • Carry out financial transactions accurately and securely
  • Provide excellent customer service, responding to customer inquiries and resolving issues promptly
  • Work collaboratively with colleagues to maintain a clean and organized store environment

Benefits and Perks:

  • Competitive hourly wage, with opportunities for performance-based incentives
  • Comprehensive benefits package, including medical, vision, and dental coverage
  • 401(k) plan, stock purchase program, and company-paid life insurance
  • Generous paid time off, including parental leave, family care leave, and bereavement leave
  • Access to Live Better U, a Walmart-paid education benefit program

Requirements:

  • Ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution skills
  • Ability to work collaboratively as part of a team


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