Banking Services Representative

4 weeks ago


Indianapolis, Indiana, United States Indiana Members Credit Union Full time
Job Summary:

We are seeking a highly skilled Banking Services Representative to join our team at Indiana Members Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members by processing various transactions, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities:

* Process member transactions, including deposits, withdrawals, loan and credit card cash advances, and loan and credit card payments
* Update member accounts and handle member problems and complaints
* Access safe deposit boxes when applicable
* Handle and maintain security of large amounts of cash
* Communicate with back-office departments for assistance and member requests
* Open and close various types of accounts, certificates, and other financial products
* Create and order ATM and debit cards for members
* Process stop payments, print statements and histories for members
* Remote capture checks
* Balance cash drawer daily
* Assist with night deposits and ATM deposits

Requirements:

* High school diploma or equivalent
* Previous cash handling and customer service experience
* Completion of Credit Union internal training
* Skilled in use of Episys and Synapsys once training is completed

What We Offer:

* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply:

Apply online or visit our website for more information.

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