Customer Service Representative

3 weeks ago


Indianapolis, Indiana, United States Afena Federal Credit Union Full time

Afena Federal Credit Union is seeking a highly skilled and detail-oriented Banking Professional to provide exceptional customer service and support to our members.

Key Responsibilities:

  • Process transactions, including deposits, withdrawals, and loan payments, while maintaining accurate records and ensuring compliance with regulatory requirements.
  • Provide personalized service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and inclusive work environment.

Requirements:

  • Up to six months of experience in a similar role, preferably in the financial services industry.
  • A high school education or equivalent, with a strong focus on math and communication skills.
  • Excellent interpersonal and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Afena Federal Credit Union is an Equal Opportunity Employer.



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