Banking Associate

4 weeks ago


Indianapolis, Indiana, United States PNC Full time
Job Description:

As a Teller at PNC, you will play a vital role in delivering exceptional customer service and providing a unique banking experience. Your primary responsibilities will include processing customer transactions, educating customers on new technology, and developing banking product referral opportunities through strong customer relationship skills.

Key Responsibilities:
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, including transactions and inquiries.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during the customer interaction and refer as appropriate.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer's problems.

Requirements:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

About PNC:

PNC is a leading financial services organization that provides a comprehensive range of banking and investment services to individuals, businesses, and institutions. We are committed to delivering exceptional customer service and creating a unique banking experience for our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.
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