Banking Associate
4 weeks ago
As a Teller at PNC, you will play a vital role in delivering exceptional customer service and providing a unique banking experience. Your primary responsibilities will include processing customer transactions, educating customers on new technology, and developing banking product referral opportunities through strong customer relationship skills.
Key Responsibilities:
- Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Process a variety of customer interactions, including transactions and inquiries.
- Educate customers on alternatives available for their financial interactions.
- Identify banking opportunities during the customer interaction and refer as appropriate.
- Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to solve customer's problems.
Requirements:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
About PNC:
PNC is a leading financial services organization that provides a comprehensive range of banking and investment services to individuals, businesses, and institutions. We are committed to delivering exceptional customer service and creating a unique banking experience for our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.
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