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Cosmetic Counter Manager

2 months ago

New Bern, North Carolina, United States Belk Full time
Job Summary

The Cosmetic Counter Manager is a key member of the Sales Team, responsible for driving sales growth and delivering exceptional customer service in the cosmetics department. This role requires a strong leader who can motivate and coach a team of Beauty Advisors to achieve sales targets and provide a personalized shopping experience for customers.

Key Responsibilities
  • Develop and implement sales strategies to drive business growth and meet sales targets
  • Lead and motivate a team of Beauty Advisors to achieve sales goals and provide exceptional customer service
  • Coach and train Beauty Advisors on product knowledge, sales techniques, and customer service skills
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
  • Collaborate with the Sales Team Manager and Store Manager to develop and implement sales plans and promotions
  • Ensure a high level of customer satisfaction through effective communication, product knowledge, and sales skills
  • Maintain a clean and organized store environment, adhering to company standards and policies
  • Perform other duties as assigned by the Sales Team Manager or Store Manager
Requirements
  • 3-5 years of retail experience, with a minimum of 1-3 years in a supervisory role
  • Excellent communication and leadership skills, with the ability to motivate and coach a team
  • Strong product knowledge and sales skills, with the ability to analyze sales performance and implement corrective actions
  • Ability to work a flexible schedule, including evenings and weekends
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
Working Conditions

The Cosmetic Counter Manager will work in a fast-paced retail environment, with frequent interactions with customers, Beauty Advisors, and other store employees. The role requires a high level of energy, enthusiasm, and motivation, with the ability to work effectively in a team environment.

The ideal candidate will have a strong passion for the cosmetics industry, excellent communication and leadership skills, and a proven track record of driving sales growth and delivering exceptional customer service.