Diet Office Assistant

3 days ago


Elgin, Illinois, United States Advocate Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Diet Office Assistant to join our team at Advocate Health. As a Diet Office Assistant, you will play a critical role in ensuring the smooth operation of our dietary services department.

Key Responsibilities
  • Coordinate all diet office activities related to patient trayline and production in an accurate and timely manner.
  • Process patient meal selections, verify diet order changes, and print daily reports as required.
  • Assure excellent customer service and communication to patients, families, and hospital associates.
  • Document concerns, issues, and requests on phone logs and notify supervisors as needed.
  • Adhere to department safety, sanitation, and service standards.
Requirements
  • High school diploma or equivalent required.
  • 6 months of customer service experience in an office setting.
  • Good computer skills and ability to navigate various computer programs.
  • Excellent communication and organizational skills.
  • Ability to work well under stressful conditions and meet time constraints in a fast-paced environment.
Working Conditions
  • Flexible work hours between 6:00 am and 8:00 pm, including weekends and holidays.
  • Ability to work under stressful/difficult conditions and meet time constraints in a fast-paced environment.
  • Ability to lift up to 35 pounds without assistance and use patient handling equipment when necessary.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be required to perform other related duties.



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