Dental Office Manager

4 days ago


Elgin, Illinois, United States United Dental Partners Full time
About the Role

We are seeking a highly skilled and experienced Dental Office Manager to join our team at United Dental Partners. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our dental office, ensuring that patients receive high-quality dental care in a welcoming and professional environment.

Key Responsibilities
  • Develop and maintain collaborative relationships with all office team members to promote a team effort in all clinical activities.
  • Train, supervise, motivate, lead, and work alongside front desk personnel, supporting duties such as monitoring no-shows, scheduling patients, rescheduling patients, answering patient calls, reviewing treatment plans with patients, and collecting payment obligations.
  • Coordinate trainings and professional development activities for the office, facilitating office staff meetings to recognize team successes, communicate changes of policies and procedures, have performance discussions, and plan the day's and week's events.
  • Maintain inventory of dental supplies, equipment, and medications, and order new supplies as needed with dental assistants. Monitor and ensure all systems used in the office are operating effectively, and are consistently updated/maintained.
  • Develop and implement office policies and procedures to ensure compliance with regulatory requirements and ensure efficient and effective operation of the office. Ensure that the office is compliant with all federal, state, and local regulations, including HIPAA regulations.
  • Handle financial tasks, such as managing accounts receivable and payable, preparing financial reports, and managing the office budget. Maintain accurate and up-to-date patient records, including dental history, medical history, and insurance information.
  • Take pride in resolving patient matters and provide feedback to team on any relevant matters. Maintain continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security.
About You

We are looking for a highly motivated and organized individual with excellent communication skills to join our team. As a Dental Office Manager, you will be responsible for leading and managing a team of administrative staff, ensuring the smooth operation of the office, and providing exceptional patient care.

Requirements
  • 3+ years of experience in a dental office setting, preferably in a management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of dental software and systems, preferably Open Dental.
  • Spanish language proficiency is required.
What We Offer

We offer a competitive compensation package, comprehensive medical plans, dental insurance, vision insurance, and a 401(k) plan with generous company matching contributions. We also offer a supportive and collaborative work environment, opportunities for professional growth and development, and a chance to be part of a dynamic and growing organization.



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