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Medical Support Specialist

2 months ago

Hoover, United States American Family Care Full time
About American Family Care

American Family Care is one of the nation's leading providers of urgent care, accessible primary care, and occupational medicine. Across the country, in over 240 company-owned and franchise-owned clinics, we care for nearly 3 million patients a year. Ranked by Inc. Magazine as one of the fastest-growing companies in the U.S., we invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Our Mission and Values:

Our mission is to provide the best healthcare possible in a kind and caring environment, in an economical manner, while respecting the rights of all of our patients, at times and locations convenient to the patient.

Benefits and Perks:

  • Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
  • Flexible scheduling options are available to support a healthy work-life balance.
  • Incentive plans are in place to reward exceptional performance and dedication.
  • Growth opportunities abound within our organization, allowing you to advance your career and develop new skills.

Job Summary:

The Medical Assistant is the first clinical contact for each patient and provides kind and caring service to each patient from initial triage through patient discharge. The role of the Medical Assistant is to guide patients through their visits and carry out provider orders according to established procedures.

Responsibilities:

  • Greet each patient, verify identity at each encounter, explain procedures to be performed, and address patient questions and concerns.
  • Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.
  • Prepare equipment and aid provider during treatment and examination of the patient.
  • Ensure all ordered tests are performed accurately and in a timely manner.
  • Observe patient, record significant conditions and reactions, and notify supervisor or provider of patient's condition and reaction to drugs, treatments, and significant incidents.
  • Conduct provider referrals as well as service pre-certifications on an as-needed basis.
  • Document nursing history and physical assessment of patients.
  • Prepare rooms; sterilize instruments, equipment, and supplies for procedures.

Qualifications:

  • High School Diploma or GED required.
  • Certification or diploma in Medical Assisting or MA experience required.