Golf Shop Service Representative

2 weeks ago


San Leandro, California, United States American Golf Full time

Position Overview

About American Golf

American Golf stands as a premier entity in the golf sector, recognized for its pioneering methods in golf course management. With a legacy spanning over five decades, American Golf has solidified its reputation as a leader in enhancing golfing experiences throughout the United States.

Role Responsibilities

Position Purpose:

The Golf Shop Service Representative plays a vital role in delivering outstanding customer service to both members and visitors, contributing significantly to the operational success of the Pro Shop and ensuring effective tracking of golf play.

Key Responsibilities:

  • Facilitate check-in processes for members and guests utilizing the Point of Sale system for transactions, including purchases and reservations
  • Implement demand management strategies for tee sheet optimization to enhance golf course bookings
  • Uphold the pro shop environment, address service challenges proficiently, and assist in managing staff as required
  • Support all initiatives and programs set forth by management
  • Perform additional tasks as assigned

Required Qualifications:

  • Fundamental math and communication skills
  • Experience in customer service and cash handling

Educational Background:

  • High school diploma or equivalent

Skills and Abilities:

  • Adaptability, effective verbal and written communication, customer service orientation, teamwork, and operational efficiency

Work Environment:

  • Flexible work schedule including evenings, weekends, and holidays
  • Physical demands include standing, walking, lifting items, and specific visual capabilities

Compensation:

$19.50 per hour

American Golf Corporation is dedicated to promoting equal employment opportunities for all individuals.



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