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Administrative and Billing Operations Coordinator

2 months ago

Corona, California, United States Paul Davis Full time

About the Role:

We are seeking an organized and analytical Administrative and Billing Coordinator to join our team at Paul Davis. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing office operations, and ensuring the smooth execution of administrative tasks.

Key Responsibilities:

  • Field calls from customers and team members, building rapport and resolving issues in a timely and professional manner.
  • Manage office administrative operations, including data entry, record-keeping, and filing.
  • Create and organize estimates and billing packages, ensuring accuracy and attention to detail.
  • Provide problem-solving support to customers and team members, utilizing your analytical skills to find effective solutions.
  • Develop and implement administrative processes and procedures to improve efficiency and productivity.
  • Contribute to a positive and supportive team environment, fostering a culture of collaboration and excellence.
  • Stay up-to-date with industry developments and best practices, applying your knowledge to enhance our services and operations.

Requirements:

  • Organized and analytical administrative coordinator with excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong attention to detail and accuracy in data entry and record-keeping.
  • Proficiency in Microsoft Office and other administrative software.
  • Proactive and assertive personality, with a passion for delivering exceptional customer service.
  • Ability to work independently and as part of a team, with a focus on collaboration and mutual support.

About Paul Davis:

We are a leading provider of restoration and reconstruction services, serving insurance providers and commercial properties across the United States and Canada. Our team is dedicated to delivering exceptional customer service, restoring communities, and building long-term relationships with our clients.