Property Field Inspection Claims Specialist
1 week ago
We are seeking a highly skilled Property Field Inspection Claims Specialist to join our dynamic team at State Farm Mutual Automobile Insurance Company. As a key member of our claims handling team, you will be responsible for handling accidental and weather-related claims for homeowners, commercial properties, and large losses.
Key Responsibilities- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
- Bachelor's degree in a related field is preferred or equivalent work experience
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and claim handling practices
- Demonstrated knowledge of both residential and commercial building construction
- Familiarity with local regulations and compliance requirements in Minnesota
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and negotiate settlements
- Detail-oriented with strong organizational and analytical skills
- Proficient in using claims management software and other relevant tools
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection
- Xactimate, XactContents
- Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- A valid driver's license is required
State Farm is a leading insurance company that invests in its employees by providing a competitive Total Rewards package. We offer a range of benefits, including an annual bonus based on individual and enterprise performance, annual merit increases, 401(k) contribution, paid time off, and more.
We are committed to being good neighbors and helping people, investing in our communities, and making the world a better place. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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