Parking Operations Specialist

2 weeks ago


Lexington, Kentucky, United States Oak View Group Full time

Position Overview:

This role is dedicated to delivering exceptional service for all parking assets associated with Lexington SC Stadium events. The individual will be responsible for ensuring the safety and security of guests, employees, and their vehicles while creating a welcoming atmosphere. The position entails physical activity, including standing, walking, and navigating stairs.

Compensation: This position offers an hourly wage of $15.

Part-Time Benefits: 401(k) savings plan and matching contributions.

Ongoing Recruitment: Applications are accepted continuously; there is no deadline for submission.

Key Responsibilities:

  • Assist guests with directions and relevant venue information.
  • Guide guests and employees to available parking spots.
  • Optimize the number of vehicles accommodated in each lot.
  • Address all inquiries and complaints promptly and professionally.
  • Handle cash transactions securely, including collecting cash and coupons.
  • Maintain a tidy and professional appearance throughout shifts.
  • Monitor and control access to parking areas for guests and employees.

Qualifications:

  • Previous experience in parking operations is highly desirable.
  • Strong customer service skills and proficiency with technology are essential.
  • Must exhibit politeness, friendliness, and excellent interpersonal skills due to extensive guest interaction.
  • Ability to manage multiple tasks simultaneously.
  • Reliable transportation is required.
  • Willingness to work flexible hours, including evenings and weekends.
  • Physical stamina to stand for extended periods and walk significant distances.
  • Capability to work outdoors in varying weather conditions.
  • Excellent communication abilities.
  • Ability to lift up to 25 pounds as needed.
  • Competence in visual observation at various distances.


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