Parking Ambassador

4 days ago


Lexington, Kentucky, United States AEG Full time
About the Role

This position is committed to delivering exceptional customer service and ensuring a positive experience for all guests and employees at Lexington SC Stadium. As a Parking Ambassador, you will be responsible for providing World Class Service, protecting and safeguarding guests and employees, and maintaining the integrity of our parking assets.

Key Responsibilities
  • Provide guests with accurate directions and venue information
  • Direct guests and employees to available parking spaces, maximizing the utilization of our parking lots
  • Respond promptly and professionally to all comments and complaints
  • Collect cash and/or coupons, maintaining the security of our cash handling processes
  • Maintain a neat and clean appearance during all scheduled shifts
  • Control and monitor entry to the guests' and employees' parking lots
Requirements
  • Prior parking experience is strongly preferred
  • Excellent customer service and technology handling skills are essential
  • Must be polite, friendly, and possess excellent interpersonal skills, with extensive guest and employee contact
  • Ability to multi-task and work in a fast-paced environment
  • Must have reliable transportation and be able to work various hours, including nights and weekends
  • The physical stamina to stand for long periods of time and walk long distances
  • Ability to work outdoors in extreme heat and weather conditions
  • Excellent communication skills and ability to lift a maximum of 25 pounds

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