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Client Services Coordinator

2 months ago

Fresno, California, United States Turning Point of Central California Full time
Job Summary

The Client Services Provider reports to the Program Director and is responsible for providing supervision and monitoring clients in a residential program for homeless adults.

Key Responsibilities
  • Provide supervision and monitoring of facility operations.
  • Assist program guests' access to basic needs (food, hygiene, shelter).
  • Make written notes to document guest activity.
  • Document rounds, counts, and inspections on appropriate forms.
  • Answer the telephone and the door/gate.
  • Conduct Intakes.
  • Provide crisis intervention and conflict resolution.
  • Document areas of concern on incident reporting formats.
  • Conduct recreational and life skills activities for guests.
  • Perform filing and other general office duties.
  • Perform routine janitorial duties as needed.
  • Think and act quickly and efficiently in emergencies.
Requirements
  • High school diploma/GED required.
  • Two (2) years' experience in a related field preferred.
  • Current certified training in emergency first aid procedures and CPR.
  • Demonstrated proficiency in reading and writing.
  • Legibly, accurately and appropriately document communications, behaviors and routine facility events as they occur.
  • Visually observe resident population.
  • Perform perimeter and room checks.
  • Basic computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
  • Ability to pass a criminal background check.
  • Ability to pass a pre-employment drug screen and TB test.
Company Benefits
  • Competitive compensation package.
  • On the job training including paid professional development and career development.
  • Rewarding work environment with excellent opportunities for career growth.
  • Meaningful relationships with your co-workers and the individuals we serve.
  • Family-oriented environment.
  • Mileage reimbursement for travel.