Client Service Representative

2 weeks ago


Fresno, California, United States Business Marketing Firm Full time
Client Service Associate Job Description

We are seeking a highly motivated and customer-focused Client Service Associate to join our team at Business Marketing Firm. As a key member of our client services division, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Develop and maintain strong relationships with clients through personalized communication and tailored solutions.
  • Utilize software systems to effectively manage client interactions and provide timely responses to inquiries.
  • Provide regular updates to management on client interactions and offer feedback to improve the client experience.
  • Stay up-to-date on all products and services offered by the company to provide accurate information to clients.
  • Cross-train with other departments to enhance skills and knowledge, with opportunities for advancement to management roles.
Benefits:
  • Comprehensive training program led by experienced Senior Client Service Managers.
  • Travel allowance and opportunities for community involvement.
  • Hands-on learning and flexible scheduling.
  • Multiple advancement opportunities within the company.
Requirements:
  • Friendly and outgoing personality with excellent communication skills.
  • Ability to adapt to diverse client needs and personalities.
  • Positive attitude and strong teamwork skills.
  • College degree preferred, with background in retail or restaurant experience.
  • Leadership skills and local residence.


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