Client Services Provider
2 weeks ago
Job Summary:
Turning Point of Central California, Inc. is seeking a dedicated Client Services Provider to join our team at Victory Village, a residential program for homeless adults. As a Client Services Provider, you will play a critical role in providing supervision and monitoring of facility operations, ensuring a safe and supportive environment for our clients.
Key Responsibilities:
- Provide supervision and monitoring of facility operations, including supervision of clients and maintenance of a safe and clean living environment.
- Assist clients in accessing basic needs, such as food, hygiene, and shelter.
- Document client activity, rounds, counts, and inspections on appropriate forms.
- Answer the telephone and door/gate, providing a welcoming presence for clients and visitors.
- Conduct intakes, providing a thorough and compassionate assessment of client needs.
- Provide crisis intervention and conflict resolution, de-escalating tense situations and promoting a peaceful environment.
- Document areas of concern on incident reporting formats, ensuring accurate and timely reporting of incidents.
- Conduct recreational and life skills activities for clients, promoting socialization and skill-building.
- Perform filing and other general office duties, maintaining a organized and efficient work environment.
- Perform routine janitorial duties as needed, ensuring a clean and safe environment for clients and staff.
Requirements:
- High school diploma/GED required.
- Two (2) years' experience in a related field preferred.
- Current certified training in emergency first aid procedures and CPR.
- Demonstrated proficiency in reading and writing.
- Ability to pass a criminal background check and pre-employment drug screen and TB test.
Benefits:
- Paid professional development and career development opportunities.
- Competitive compensation package, including mileage reimbursement for travel.
- Meaningful relationships with coworkers and the individuals we serve.
- Diverse, inclusive, and equal opportunity employer.
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