Client Service Liaison

4 weeks ago


Fresno, California, United States Business Marketing Firm Full time
Job Overview

We are seeking a highly motivated and people-oriented Client Service Associate to join our team at Business Marketing Firm. As a key member of our customer service division, you will play a vital role in delivering exceptional service to our clients and driving business growth.

Key Responsibilities:

  • Develop and maintain strong relationships with clients through personalized communication and account management
  • Utilize software systems to effectively communicate with clients and respond to inquiries
  • Provide regular updates to management on client interactions and offer feedback to improve the client experience
  • Stay up-to-date on all products and services offered by the company to provide accurate information to clients
  • Participate in cross-departmental training and development to advance in the company and potentially move into management roles

Benefits of the Role:

  • Comprehensive training program led by experienced senior managers
  • Travel allowance and opportunities for community involvement
  • Hands-on learning and flexible scheduling
  • Numerous opportunities for advancement and professional growth

Requirements:

  • Outgoing and friendly personality with excellent communication skills
  • Ability to adapt to diverse client needs and personalities
  • Positive attitude and strong work ethic with a focus on customer satisfaction
  • College degree preferred, with background in retail or restaurant experience a plus
  • Leadership skills and local residence

We are a dynamic and growing company, and we are excited to welcome a talented and motivated Client Service Associate to our team.



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