Sleep Therapy Coordinator

2 weeks ago


Albuquerque, New Mexico, United States HME Specialists LLC Full time
About the Role

We are seeking a highly skilled and dedicated Sleep Coordinator to join our team at HME Specialists LLC. As a Sleep Coordinator, you will play a vital role in ensuring seamless claim submissions and providing exceptional customer service to our patients and sleep centers.

Key Responsibilities
  • Review and process sleep therapy orders, ensuring compliance with insurance requirements and regulations.
  • Collaborate with sleep centers and HME account representatives to resolve processing delays and optimize efficiency.
  • Provide order status updates from receipt to setup, ensuring a smooth and customer-centric experience for all involved.
  • Develop and maintain strong relationships with sleep centers, patients, and caregivers to ensure effective communication and issue resolution.
  • Stay up-to-date with industry developments and best practices in sleep therapy and respiratory care.
Requirements
  • Excellent communication and interpersonal skills, with the ability to effectively interact with patients, caregivers, and healthcare professionals.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve processing delays and issues.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in Brightree and other relevant software systems.
  • Knowledge of sleep and respiratory processes, including sleep therapy orders and insurance requirements.
What We Offer

As a Sleep Coordinator at HME Specialists LLC, you will have the opportunity to work with a dynamic and supportive team, dedicated to providing exceptional customer service and ensuring the highest level of medical independence for our patients. We offer a competitive salary, benefits package, and opportunities for professional growth and development.



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