Patient Visit Specialist

8 hours ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
Patient Visit Specialist - Sleep Clinic

We are seeking a highly skilled Patient Visit Specialist to join our Sleep Clinic team. As a key member of our team, you will be responsible for coordinating patient care and providing an exceptional patient experience.

Key Responsibilities:
  • Reviews and follows orders entered into the EHR by the clinician
  • Schedules return visits, lab, radiology, STAT & ASAP appointments, and advanced imaging
  • Obtains Prior Authorization/Referral per payor protocols
  • Validates patient MyChart access
  • Prints AVS as applicable with double check for HIPAA privacy
  • Collects any backend patient balance such as high deductible
  • Communicates effectively to ordering clinician when any restriction, such as access, restricts or prohibits scheduling as ordered
  • Appointment reminder calls
Requirements:
  • Minimum 18 months experience in a clinical setting with significant MD interaction
  • Proficiency in prior authorization/certification/referral process
  • Must pass EPIC competency for Registration at completion of Epic Clerical Training class
Benefits:

As a Presbyterian Healthcare Services employee, you will receive a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits. Our Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.

We value our employees' differences and find strength in the diversity of our team and community. At Presbyterian, it's not just what we do that matters - it's how we do it. We are committed to improving the health of our communities and are taking active steps to improve the health of New Mexicans.



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